{"id":27425,"date":"2024-08-16T09:37:42","date_gmt":"2024-08-16T16:37:42","guid":{"rendered":"http:\/\/cs.can-well.cn\/?page_id=27425"},"modified":"2024-08-16T10:01:27","modified_gmt":"2024-08-16T17:01:27","slug":"blog-2","status":"publish","type":"page","link":"http:\/\/cs.can-well.cn\/?page_id=27425","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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1\u3001Q\uff1aHow to transport?
\nA\uff1aWe have a warehouse in the United States, and the transportation time is approximately 3 days.
\n\n2\u3001Q\uff1aHow to make payment?
\nA\uff1aWe support PayPal\/Visa.
\n\n3\u3001Q\uff1aHow to download the APP?
\nA\uff1a1. Scan the QR code on the instruction manual to download the App.
\n2. For Android system, please go to Google Play and input \"HiBirds\u2019\u2019 App then download. For IOS system, please go to App store and input \"HiBirds\" to search the App then download.\n
\n4\u3001Q\uff1aHow to turn on the camera?
\nA: Press the power key for 3s. After turn on, the blue light flashes on camera.
\n\n5\u3001Q\uff1aDoes HiBirds need WiFi to operate?
\nA\uff1aIt supports maximum 128G TF card. After you upgrade the cloud service in your App, then you can enjoy it.
\n\n6\u3001Q\uff1aHow far away should the camera be placed from the router?
\nA\uff1aThe WiFi connection distance is 15 meters in the open space.
\nThe actual situation depends on the intensity of WiFi and the surrounding environment (thick wall, electromagnetic wave equipment, and metal etc.). If the camera connection signal is weak or unstable, please place the camera as close as possible to the router.\n
\n7\u3001Q\uff1aHow to add new camera devices in App?
\nA\uff1aLog in HiBirds, click the button \"+\" in the middle of the App, then scan the QR code on the camera according to the prompts (please put the device near the phone)\n
\n8\u3001Q\uff1aHow to share videos with family and friends?
\nA\uff1aThe shared person needs to register the HiBirds account firstly. You can share with 10 devices. Only the administrator master user who is bound to the camera for the first time can share and set up the device, and other members can only view the device live broadcast or look back function.\n
\n9\u3001Q\uff1aWhat\u2019s the maximum video duration?
\nA\uff1aYou can choose the length of 20S, 40S and 60S in the App. According to the continuous duration of video recording, the maximum length of recording the video is 1 minute.\n
\n10\u3001Q\uff1aHow to charge and how long the camera need be charged?
\nA\uff1aWhen the battery displays low battery in the HiBirds App. Please use the type C charging cable and 5V \/1.5A charging adapter for camera charging. The charging time needs around 8 hours. During charging, the charging icon is displayed on the APP. If the continuous low power and not charged, the camera will automatically power off.\n
\n11\u3001\uff1aQ\uff1aIs it long standby time?
\nA\uff1aThe built-in 5200mAh rechargeable battery and the high efficiency solar panel can provide the bird feeder with constant power supply.\n
\n12\u3001Q\uff1aHow many bird species the camera can identify?
\nA\uff1aThe 1080HD smart camera and 120\u00b0wide angle can identify 10000+ bird species.\n
\n13\uff1aQ\uff1aThe App supports Wikipedia?
\nA\uff1aAfter you upgrade to VIP service, you can check the more details of identified birds on Wikipedia.\n
\n14\u3001Q\uff1aIs HiBirds weatherproof? What are the operating temperatures?
\nA\uff1aThe smart bird feeder camera is IPX65 weatherproof. It can work at a minimum temperature of -10 \u00b0 C and a maximum temperature of 45 \u00b0 C. If this temperature range exceeded, we recommend that the product is returned to the room to avoid any damage.\n
\n15\u3001Q\uff1aThe camera supports the night vision function?
\nA\uff1aThe camera supports night vision function with built- in infrared lamp beads which make sure to take HD videos in no light or faint light environment.\n
\n16\u3001Q\uff1aIs it squirrel proof?
\nA\uff1aThe bird feeder camera has a built-in microphone and the real-time two-way audio function. The audible alarm can chase annoying squirrels.\n
\n17\u3001Q\uff1aThe smart bird feeder supports hummingbird feeding?
\nA\uff1aModel HB-F1 is 2 in 1 bird feeder with hummingbird feeder function.\n
\n18\u3001Q\uff1aDoes this also have a way to hang on a shepherd hook or must it be mounted?
\nA\u3001You can bind the bird feeder on a tree with a hanging cord, install it on a wall with screws, hang on a shepherd hook or fix it on a stake.\n
\n19\u3001Q\uff1aWhat should I do when the device is abnormal?
\nA\uff1aCheck whether the power supply and the connection network are normal. Reset the camera and restart the router then try again.\n
\n20\u3001Q\uff1aHow to unbind the device?
\nA\uff1aClick the top right corner \u2018\u2019setting\u201d button in App and then click the \u201cRemove device\u201d button at the bottom of the camera settings page. You can unbind the device.
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1\u3001Q\uff1aHow to transport? A\uff1aWe have a warehouse in the United States, and the transportation time is approximately 3 days. 2\u3001Q\uff1aHow<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-27425","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=\/wp\/v2\/pages\/27425"}],"collection":[{"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=27425"}],"version-history":[{"count":12,"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=\/wp\/v2\/pages\/27425\/revisions"}],"predecessor-version":[{"id":27439,"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=\/wp\/v2\/pages\/27425\/revisions\/27439"}],"wp:attachment":[{"href":"http:\/\/cs.can-well.cn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=27425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}